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Sales: |
(888) 551-5453 x3
(757) 233-6887 local sales@solutrix.com
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Support: |
Colocation / Managed Services / Hosting 24x7 support:
1 (888) 551-5453 x1
support@solutrix.com
Ticketing sytem:
http://support.solutrix.net
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Billing: |
(888) 551-5453 x3
invoices@solutrix.com |
If you have any questions, please email David at david@solutrix.com.
Business office, mailing address:
Solutrix, LLC
2609 Production Road
Virginia Beach, VA 23454
Directions
Server colocation is a crowded industry, full of low-priced cookie cutter packages and questionable support. We aim to eliminate as much as possible the common colocation "pain points". We offer the following benefits with our colocation services:
Reliability. Your servers and equipment are treated with the same level of respect as if we owned them. This means 24x7x365 support and world-class uptime. We understand, like you, that when servers are down, businesses can fail or be irreparably damaged.
Expertise. Not every colocation customer is going to be an expert in the IT field. However, we are, and the customer can rest easy knowing we stand with them at every step of the way. We want to enable businesses to easily get a server up and running with minimal stress - even if they have no prior experience doing so.
Ongoing Support. Even after presales and setup phases, our quality support remains the same. We are interested in maintaining Excellency long after the contract is signed. Our support team and engineers are always available to answer your questions, from the time you initially contact us, to the sales and provisioning phases and long after.
We understand that support is a critical part of colocation. We strive to deliver it on a level that will make you confident in your decision to utilize our services. We ask our customers to let us know if our support falls short of their expectations, and to specify what they need from us to make the relationship work.
Honestly and Openness is our policy. Too many companies damage the customer relationship by simply not telling the truth. We ask our employees to be straightforward with our customers - if a problem was caused by a preferred vendor or their own actions, it's better to say so than try to sugar-coat reality. This builds trust with the customer and is the only way to do business.
Businesses do not always have the time or resources to maintain a dedicated facility to house their servers and other IT infrastructure. In many cases, colocation is the solution to this problem.
Colocation generally refers to placing your server(s) and/or network equipment in a facility that is owned and/or operated by another company. The company providing the facility is usually responsible for physical security, uptime, bandwidth, hardware maintenance and other aspects of keeping the customer’s server available. This is a great way to avoid the responsibility and expenditure of maintaining your own facility.
Solutrix can provide rack space in increments of 1U, 2U, 4U, half-rack, and full-rack, in their state of the art Norfolk Colocation Facility. Please contact us directly to discuss your specific needs and schedule a tour.
The default rack located at the Norfolk Colocation facility is a form factor provided is fully enclosed locking steel 4-post 19” EIA square-hole.
At the Norfolk Colocation Facility we can provide any quantity of bandwidth through our partnership with Cox Communications. Smaller amounts of shared bandwidth are available immediately, while larger dedicated connections may be delayed slightly by provisioning time.
IP addresses are available in increments of 1 to dozens, depending on your requirements. A questionnaire may be required for larger IP blocks so that we can meet ARIN requirements.
If you do not have a firewall, your server can be placed behind ours or we can recommend and install a dedicated firewall. Your server(s) will be isolated on their own VLAN or physical Ethernet switch. You will also have access to our engineering team for questions about securing your server – even if you did not acquire the security hardware / software through us.
Click here for information about our Norfolk colocation facility.
Our Norfolk Colocation Facility offers quality colocation services, managed services and dedicated servers. We can have you set-up in one of several facilities with a 24-48 hour turnaround if needed. Your servers will get superb connectivity to anywhere in the US and the world. We offer plans that range from rack space for a single 1U server to multiple full racks with bandwidth ranging from 1Mbps to multiple Gig-E.
With our unique relationship we have with multiple vendors and providers we able to offer state of the art technology, redundancy and reliability, The Norfolk Colocation Facility operates 24/7/365 with NOC monitoring and 24/7 knowledgeable staff, high-tech security, including Early warning VESDA fire detection system, both smoke and high temperature detectors, dry pipe, pre-action double interlock fore suppression system. The Norfolk Colocation facility also has environmental controls and monitoring of power, HVAC, security and fire conditions. The Norfolk Colocation Facility is designed to serve the growing demand for colocation, and managed hosting for years to come.
The Norfolk Colocation Facility is secured with CCTV, perimeter fence, concertina wire and card scanners at all facility entrances. There is 24/7/365 access as well as 24/7/365 monitoring plus Individually Locked Cabinets. There are multiple diesel generators at the facility for backup power.
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