Facility


OVERVIEW

Solutrix's main application hosting facility is located in Norfolk, VA. The building is hardened and hurricane-resistant with triple-redundant diesel generators. It was built with U.S. Government requirements in mind.

For clients that need to have a presence in Northern Virginia, we have space in in Vienna, VA (SSAE-16)  and Reston, VA (SAS 70 Type II).  

Additional SAS70 Type II facilities, are located in San Jose, CA and Andover, MA. Contact us for more details.

 

Norfolk facility details:

Physical security
• Perimeter fence with constantine wire

• Gate code
• Fob-controlled door entry
• 24/7 monitoring by 3 separate departments
• CCTV

Enviromental
• Industrial-grade HVAC

Power info
• 2500 Amp feed

• 3x 220 KW diesel generators on standby with fuel reserves / delivery contract
• APC battery backup

Fire suppression
• FM-200®

• Fenwal panel
• Monitored by 3 separate departments

Monitoring and Remote Hands
• 24/7/365 network and server monitoring

• 24/7/365 Remote Hands available 
• Additional facility monitoring done by Cox via 3 separate departments
• Spare parts pool kept on hand

 

Vienna facility details:

Physical security

• 24x7 Guard Presence, escort required
• Biometrics, single + dual authentication
• Fob-controlled door entry
• 24/7 monitoring
• Digital CCTV with 30-day storage

Enviromental

• Data-grade HVAC with N+1 redundancy

• 400t cooling

• 72 degree ambient within 2 degrees
• 45% humidity

Fire suppression

• VESDA zone-based
• Smoke + High temp detectors
• Dry-pipe, pre-action double interlock

Monitoring and Remote Hands

• 24/7/365 network and server monitoring
• 24/7/365 Remote Hands available 
• Additional facility monitoring done by 2 NOCs

Power

• Dual grid feeds
• N+1 UPS Battery Room, DC option
• Dual 1mW Diesel Generators, 3500gal

• Major components under service contract

Carriers (call for full list)

• Cogent, AboveNET, Level3, Verizon, XO, Cox
• Dark fiber available
• Additional facility monitoring done by 2 NOCs
• Data center has own AS #

 

OUR NETWORK


Norfolk

Our network is directly attached to Cox Communication's core network which has access to multiple Internet backbones via BGP routing. Through our partnership with Cox Communications, we can provision any amount of bandwidth. Whether your application calls for 1 Mbps, unmetered 10/100 Ethernet, or a larger connection, we can supply the bandwidth you need. Our own network core's switching is handled by a mix of HP ProCurve and Foundry switches.

 

Vienna

In Vienna, our standard available bandwidth is a BGP-routed blend of Level3 + Global Crossing (multi-homed). Higher cost is offset by the high reliability and uptime that properly managed multi-homed bandwidth provides. Cross-connects are generally available for the following bandwidth providers: Cogent Communications, Level3, AboveNet, MCI Worldcom, OnFiber Communications, Qwest Communications International, Verizon, XO Communications, COX Business. Other providers may be available - contact us for a complete list.

COMPANY ASSETS

As a growing and profitable company, we own and operate all of our servers and equipment. We do not lease servers from a 3rd party or re-sell web hosting or servers unless it somehow benefits the customer.

Our primary server hardware vendor is Hewlett-Packard/Compaq, but we also utilize other brands (such as Dell) depending on the application. Unlike some hosting companies, we do not follow the risky practice of provisioning "desktop PCs" as servers for mission critical roles; we take our customers' data and applications seriously and avoid practices that may cause downtime and lost revenue.