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Sales: |
(757) 233-6887
sales@solutrix.com
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Support: |
Colo / Mgd Svcs / Hosting 24x7 support:
(757) 233-3300 opt #3
support@solutrix.com
Ticketing sytem:
http://support.solutrix.com
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Billing: |
(757) 233-3300 opt #2
invoices@solutrix.com |
If you have any questions, please email David at david@solutrix.com.
SOLUTRIX
2609 Production Road
Virginia Beach, VA 23454
NORFOLK FACILITY
COX IP BACKBONE
Solutrix’s main application hosting facility is located inside a Cox Communications owned building in Norfolk, VA. The building is hardened and hurricane-resistant with triple-redundant diesel generators. It was built with U.S. Government and military requirements in mind.
Colo space in Vienna, VA (near Herndon) is also available to customers requiring a presence there. If your application requires an SAS70 Type II facility, we can also provide space in San Jose, CA and Andover, MA. More details will be posted soon.
The following is an overview of the Norfolk location:
Physical security
• Perimeter fence
• Gate code
• Fob-controlled door entry
• 24/7 monitoring by 3 separate departments
• CCTV
Power info
• 2500 Amp feed
• 3x 220 KW diesel generators on standby with fuel reserves / delivery contract
• APC battery backup
Fire suppression
• FM-200®
• Fenwal panel
• Monitored by 3 separate departments
Monitoring and Remote Hands
• 24/7/365 network and server monitoring
• 24/7/365 Remote Hands available
• Additional facility monitoring done by Cox via 3 separate departments
• Spare parts pool kept on hand
Our network is directly attached to Cox Communication’s core network which has access to multiple Internet backbones via BGP routing. Through our partnership with Cox Communications, we can provision any amount of bandwidth. Whether your application calls for 1 Mbps, unmetered 10/100 Ethernet, or a larger connection, we can supply the bandwidth you need. Our own network core's switching is handled by a mix of HP ProCurve and Foundry switches. Click here to see a map of Cox's IP backbone.
As a growing and profitable company, we own and operate all of our servers and equipment. We do not lease servers from a 3rd party or re-sell hosting unless it somehow benefits the customer.
Our primary server hardware vendor is Hewlett-Packard/Compaq, but we also utilize other brands (such as Dell) depending on the application. Unlike some hosting companies, we do not follow the risky practice of provisioning “desktop PCs” as servers for mission critical roles; we take our customers’ data and applications seriously and avoid practices that may cause downtime and lost revenue.
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